FAQ

 

Frequently Asked Questions

1. How do I wear the square? However your soul says today. Each square can be tied, draped, threaded, or undone. Wear it as a dress, a top, a question mark, there’s no wrong way.	2. What’s the difference between 5, 10, and 15 Square? Think of them like poems with different line counts. 5 is a whisper, 10 is a conversation, 15 is a full body monologue.
3. Can I mix squares from different collections? Yes, past, present, future, they’re all part of the same story. Your story.	4. Will you help me style it? Absolutely. If you get tangled, in fabric or in life, we’re just a message away.
5. How do I determine the right size for me? This is not one size fits all. We currently offer S to M and M to L, with L to XL on the way.	6. Where are the pieces made? Right here in the UK. Stitched with care, crafted in small batches. No factories of sadness.
7. What fabrics do you use? We work with deadstock, premium ends, and rescued beauties. Fabrics with history.	8. Will the eyelets damage the fabric over time? Not unless you go skydiving in it. The eyelets are reinforced and gentle, but if it frays, we’ll help you repair it.
9. How long will my order take? We aim to dispatch in 14 working days, UK only for now.	10. Do you ship worldwide? Not just yet, Dreamer. But we’re coming. Sign up to know when.
11. Can I return or exchange it? Yes, unworn pieces within 14 days. Custom ones can’t be returned.	12. How do I care for my squares? Treat it like silk and secrets. Hand wash in cold water or dry clean. Whisper thank you after every wear.
13. What’s the Reauthor Collection? When a creator alters their square and sends it back, we may resell it under their name, like an art piece with a past.	14. What’s with the batch numbers? Every square is part of a numbered batch, you can use this to find out more about your square.
15. Can I repair it myself? Yes, and we encourage it. Tutorials are coming. Make it yours again.	16. Can I choose the artwork or fabric on my squares? Yes. Some have in-house artwork, some are blank for your own touch.
17. What happens if a square gets damaged? We offer repair support, guidance, and sometimes poetic fixes.	18. What do I do with my packaging? Keep it, gift it, reuse it. Use it again if you return a square.
19. Can I use it as home decor? Yes. Across a bed, around a vase, hanging on the wall, style your space like yourself.	20. Where can I find your pieces in person? Online for now. Pop ups are coming. Join the list to be first to hea when they emerge.
21. Are your pieces limited edition? Yes. Each square is a rare object with soul. No repeats.	22. How long will you stock each piece? Until it’s gone.
23. What payment methods do you accept? Major cards, PayPal, and other secure options. If cursed, email us.	24. How can I stay updated on new releases and events? Sign up to our newsletter. It’s not spam, it’s studio poetry.